Element is a secure messaging app that lets people talk to each other privately or in groups. It uses a technology called Matrix (an open network for secure, decentralised communication) to make sure messages are safe and private. You can also make voice and video calls through Element. It works on phones, tablets, and computers, and because it's open-source, anyone can check how it's made to ensure it's secure. Element works with a number of large multinational corporations as well as government organizations all over the world, including NATO, Space Force, the French Government and the German Bundeswehr.

Element is best suited for communities that prioritize secure communications and data privacy, such as professional organizations, educational institutions, and tech-savvy groups.

• Organized Discussions: Element allows the creation of multiple rooms or channels dedicated to specific topics or projects. This helps keep conversations organized and easily accessible. Community managers can set up rooms for general discussions, announcements, feedback, or event planning.
• Access Control: Community managers can control who joins the community or specific conversations by managing invitations and permissions. This is particularly useful for private communities or specific sub-groups within a larger community that require confidentiality.
• Real-Time Communication: With support for instant messaging, community managers can quickly disseminate information and respond to community members' inquiries or issues in real time.
• Voice and Video Calls: For more in-depth discussions, training sessions, or just to foster a stronger sense of community, Element supports voice and video calls. This can also include large group meetings or webinars within the community.
• File Sharing and Collaboration: Community managers can share documents, images, and other files directly within the chat rooms. This feature supports collaborative projects and makes it easy to distribute resources and materials to the community.
• End-to-End Encryption: Security is a significant concern in community management, especially when sensitive information is shared. Element provides end-to-end encryption, ensuring that all communications are secure and private, which is crucial for maintaining trust and safety within the community.
• Integration and Bots: Element can be integrated with other tools and services used by the community, such as calendars, task management apps, or custom bots that can automate certain tasks like welcoming new members, sending reminders for events, or curating content.
• Cross-Platform Availability: Since Element is available on various platforms, including iOS, Android, Windows, macOS, and directly via web browsers, it ensures that community members can stay connected regardless of the device they use.