Engagement, Support

Robust community-building tools encompass a wide array of functionalities, enabling administrators to foster vibrant and supportive online communities. Engagement and Support tools empower community managers to captivate and incentivize members through gamification, rewards systems, polls, surveys, and interactive content, nurturing a participatory ecosystem. These tools facilitate active involvement, feedback gathering, boosted interaction, and a strong sense of belonging within the community. Simultaneously, comprehensive Support tools streamline issue resolution, ticket management, knowledge base integration, live chat, and automation, ensuring timely assistance and exceptional customer service. By harnessing both Engagement and Support capabilities, community managers can cultivate thriving online spaces that prioritize member satisfaction and create an environment conducive to growth and collaboration.

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Engagement
Support
12 Items
Customer Feedback

Customer Feedback

Get Customer Feedback and build what matters
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Free trial
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Sweet Kudos

Sweet Kudos

Bring employee recognition, rewards and celebrations to Slack
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Free trial
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Orbiit

Orbiit

A matchmaking platform powering 1:1 connections for communities of any size
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RandomCoffee

RandomCoffee

The all-in-one people matching platform
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Freemium
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Intros AI

Intros AI

A platform for building communities through personalized 1:1 and group matches
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Freemium
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Zendesk Suite
Free trial
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Rocket.Chat
Freemium
Open source
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Mava

Mava

Automated customer support for communities
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Freemium
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Heytaco

Heytaco

Team building software for Slack & Microsoft Teams
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Free trial
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Common Room
Freemium
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